GuardCare

Capture and report online audits, such as guard compliance, performance, incidents and feedback.

GuardCare

SiteCare

Hold your client’s site information including alarm and CCTV system details, billing and incident processes.

SiteCare

AuditCare

Capture and report online audits, such as guard compliance, performance, incidents and feedback.

AuditCare

Control Room

You can use our 24/7 UK based control room to compliment your services, provide realtime incident support and welfare checking.

Control Room

Frequently asked questions

A 24/7 control room is the central command hub that ensures continuous, round-the-clock monitoring of systems, security, and operations. Its main purpose is to provide immediate, coordinated incident response, manage communications, and maintain operational efficiency to prevent disruption and uphold safety. It acts as the brain for rapid reaction to any developing situation, day or night.

We tailor all our needs to anyone who needs a constant 24/7 presence. This can include security firms, Transport companies, the healthcare industry, 24/7 car parks and housing estates.

GuardCare focuses on employee organisation, by offering our easy to use schedule management software. This can be used by as many employees as possible and on multiple devices.

When the power fails, our back-up generator runs indefinitely ensuring no break or drop in service. The control room instantly switches to its Uninterruptible Power Supply (UPS) to maintain power to critical screens and control systems without interruption. This brief battery time allows backup generators to start, providing long-term power while operators follow emergency protocols to ensure the safe and controlled shutdown or stabilisation of the industrial process they oversee.

All reports can be found using the various portals. These reports are released on a weekly basis.

Firstly the GuardCare system automatically highlights the situation, triggering our control room to check-in with the guard, however when this fails is when we dispatch. This protocol ensures the safety of the officer and the security of the site.

The combined benefits of these three tools deliver optimised, secure, and compliant operations with maximum efficiency. Shift management ensures cost-effective staffing and labor law compliance, while a 24/7 control room guarantees immediate, coordinated response to any threat or failure, maintaining business continuity. An audit calculator transforms complex risk analysis into measurable data, accelerating compliance efforts and providing the documented proof needed for strong governance.

Of course. The packages are, GuardCare, our shift management software. SiteCare, our 24/7 control room. And AuditCare, our Audit management software. You may not need a 24/7 control room, but are in need of a well organised, easy to use software. However, we do recommend you go for the full Care package, and see how it benefits your company.

Our control room is based in the UK. Our servers and systems are also based in the UK, and you can be assured adhere to UK GDPR standards.

SiteCare offers rolling monthly contracts. Unlike our competitors who offer strict 1-2 year contracts we are confident of our ability and customer service.

If you are interested in any of our services please contact us via the contact page and a member of our team will respond back.

We put several measures in place for everyone’s safety. If a guard is in danger or needs assistance, or is under duress, they can covertly request assistance from the control room. We can also put other measures in place to keep your workforce safe, including safe words and phrases.

Why choose SiteCare
As your Guard Management?

• Trusted by Leading Brands
• Decades of experience serving multiple sectors across the UK
• Committed to quality YourCare